Cancellation policy
Purchase Options & Cancellation Policy
Effective Date: 01/01/2025
At B It Candles, we strive to provide a seamless and transparent shopping experience. Please review the following policy regarding subscriptions, pre-orders, and try-before-you-buy purchases.
Subscriptions
When you purchase a subscription, you’ll receive repeat deliveries based on the duration and frequency you select.
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Your payment details are stored securely, and you’ll be charged for each scheduled delivery unless you choose to pay in advance.
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Some subscriptions may auto-renew at the end of their term. If you do not wish to renew, you may cancel at any time before your next billing date.
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To cancel or modify your subscription, use the link provided in your order confirmation email to access your account and manage your subscription.
Please note: All subscription sales are final once processed. We do not accept returns or offer refunds.
Pre-Orders
When placing a pre-order, you are reserving an item that is currently out of stock or coming soon.
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We may collect no payment or a partial deposit at checkout, and your payment method will be charged the remaining balance once your order is ready to ship.
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You may cancel a partially paid pre-order only if it has not yet been fulfilled.
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Once a pre-order has been fulfilled and shipped, it cannot be canceled or refunded.
All pre-order sales are final once the item has shipped.
For any questions regarding your purchase, please contact us at B.IT.CANDLESANDMORE@GMAIL.COM
At B It Candles, every order is made with care, ensuring the highest quality and luxury experience—therefore, all sales are final.